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Use Case
Discover how Sumasoft implemented Omind's smart self-service solutions to streamline data capture processes, ensuring optimal image quality and reducing dependency on human efficiency. Dive into real-world scenarios showcasing expedited processing, rapid customer response times, and improved overall performance in workflow management.
Challenge
Sumasoft faced challenges typical of BPOs, including capturing data from various file formats and forms. The reliance on human speed and accuracy impacted data quality, leading to inefficiencies in processing. Explore the obstacles overcome during this transformative journey.
Solution
Explore how Sumasoft overcame BPO challenges by adopting Omind's end-to-end solutions. Discover the innovative approach that expedited processing, substantially reduced data entry time and errors, and ultimately enhanced the overall performance of workflow management.
Results
- Expedited processing and rapid response times achieved
- Substantial reduction in data entry errors
- Increased efficiency in managing workflow
- Positive impact on overall performance
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