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You’re in good hands
About Us
Why choose OMIND?
Omind combines generative AI with insightful data to seamlessly craft customer journeys that deliver exactly what’s needed at the right time.
Solutions
Helping you deliver the moments that matter
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Customer Experience
Enable seamless interactions across multiple channels, predict customer trends with AI, & automate individualized customer journeys in one platform, all with the fastest time to value.
Connect
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Engage
Business Experience
Extract, analyze, understand and generate information from any data source automatically with unparalleled accuracy enabling businesses to streamline customer journeys.
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Kapture
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Employee Experience
Enable your frontline team to turn customer interactions into success stories with the power of AI that automates QA, structured coaching suite & allows data-driven decision making.
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Workspace QX
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Our Customer
Customer Success Story
Explore how businesses similar to yours utilize Omind to deliver an exceptional experience.
Kapture's cutting-edge document automation has revolutionized our processes, aligning with our goals and boosting team efficiency. It's a game-changer for streamlined, customized solutions.
Pramendra
Former Head of Engineering
Product used
3X
Process improvement time
3.8wk
Saved by automation
A great platform that helped us get qualified leads & reduce no response rate. Very easy to use and integrates across all our core system. I've already recommended others to use the same.
Ashish Rana
Digital Marketing Lead
Product Used
4x
Growth in qualified leads
>85%
Queries self served by Generative AI
Everything you need to manage your team & learn more about the organization in one amazing tool! I liked the old design but I definitely love the new one! Very friendly and easy to navigate.
Michael Benedict
Corporate Compliance Officer
Product Used
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50%
More Productive Agents
-25%
Cost Reduction
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Business Growth
How do we help businesses grow?
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Connect
+40%
Higher Revenue
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Workspace QX
-30%
Service Cost
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Engage
+20%
Customer Lifetime Value
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Kapture
60%
Time saved by automation
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Our Platform
Effortlessly Powerful: powerful in capability, effortless in use.
Omind’s Experience Operating System offers an innovative, unified solution for orchestrating and optimizing all experience management processes at one place.
Verse AI
Utilizes advanced AI algorithms powered by Multimodal LLMs to enhance conversational experience, dynamic interactions, process optimization & frontline productivity.
Automations
Streamlines repetitive tasks and workflows, allowing for more efficient operation and customer interaction.
Insights
Streamlines repetitive tasks and workflows, allowing for more efficient operation and customer interaction.
Customer Data Exchange
Unveil deeper customer insights with Omind's Customer Data Exchange (CDX), seamlessly merging interactions to highlight behaviors and preferences, enabling personalized, standout experiences.
Integration
Unify your data across multiple data sources & enhance your capabilities or easily add new ones with few clicks.
Secured
Equipped for enterprise demands with robust data protection and adherence to elite security standards.
Frequently asked questions
Clear answers to your business queries, helping you understand our services better.
What is Omind’s Experience Management Platform?
Omind’s platform is an advanced solution that combines generative AI with data analytics to create personalized customer journeys, enhancing customer experience and engagement.
How does Omind ensure data security and compliance?
Our platform is designed with top-tier security standards, including robust data protection measures, ensuring compliance with regulations like GDPR, ISO, HIPAA, and SOC2.
Can Omind integrate with existing business tools?
Yes, Omind is built for seamless integration, allowing you to effortlessly connect with over 100 different data sources and tools, enhancing your existing tech stack.
What makes Omind unique in managing customer experiences?
Omind stands out by offering a unified platform that predicts customer behavior trends, merges interactions for a comprehensive view, and delivers standout, personalized experiences.
Is Omind suitable for businesses of all sizes?
Absolutely. Omind is scalable and versatile, making it an ideal choice for businesses ranging from startups to large enterprises seeking to optimize their customer experience management.
Resources
Ready To Get Started
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Ready To Get Started
Share your details with us, and we'll set up a tailored demo just for you.
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